Shipping Policy
Order Processing Time
Your order will be shipped within 48 hours, unless there are any delays, in which case you will be notified.
Shipping Fees
The shipping fee of products is calculated by the weight. It is shown on the checkout page.
- North America
| Region | Shipping Fee |
|---|---|
| U.S. | $12.99 for the first 500g, $9.99 for each additional 500g |
| CANADA | $12.99 for the first 500g, $9.99 for each additional 500g |
- Oceania
| Region | Shipping Fee |
|---|---|
| Australia | $15.99 for the first 500g, $6.99 for each additional 250g |
| New Zealand | $29.99 for the first 100g, $9.99 for each additional 50g |
- Asia
| Region | Shipping Fee |
|---|---|
| Japan | $19.99 for the first 500g, $7.99 for each additional 500g |
| South Korea | $19.99 for the first 500g, $7.99 for each additional 500g |
- Europe
| Region | Shipping Fee |
|---|---|
| Ireland/United Kingdom | $15.99 for the first 150g, $9.99 for each additional 100g |
| Netherlands/France/Belgium | $17.99 for the first 150g, $9.99 for each additional 100g |
| Germany/Denmark/Sweden | $18.99 for the first 150g, $9.99 for each additional 100g |
| Italy/Poland | $18.99 for the first 150g, $10.99 for each additional 100g |
| Switzerland | $19.99 for the first 150g, $9.99 for each additional 100g |
- The final payment amount will be displayed on the checkout page.
Estimated Delivery Time
| Region | Countries | Delivery Time |
|---|---|---|
| North America | U.S/CANADA | 6-16 working days |
| Oceania | Australia/New Zealand | 7-15 working days |
| Asia | Japan/South Korea | 5-10 Working days |
| Europe |
Ireland/United Kingdom/ Netherlands/France/Belgium Germany/Denmark/Sweden Italy/Poland/Switzerland |
10-20 Working days |
- This is a general guide. Delays may occur due to force majeure, natural disasters, adverse weather conditions, wars, public holidays, and factors beyond our control.
Taxes & Fees
Taxes are not applicable on all orders.
Shipping Restrictions
We do not accept PO Box addresses, and we are unable to ship to Alaska, Arizona, Hawaii, Puerto Rico, Guam, or any zip codes beginning with 006-009, 967-969, or 995-999.
Restricted Payment Regions
The following regions have restricted payment and cannot proceed with the payment.
| Region | Countries |
|---|---|
| South America | Brazil Venezuela Argentina |
| Africa | Liberia Sudan Zimbabwe Congo Algeria |
| Asia | North Korea Afghanistan Philippines China India Myanmar Vietnam Syria Iran Israel |
| Europe | Portugal Slovenia Romania Serbia Montenegro Spain Albania Bosnia and Herzegovina Russia Croatia Bulgaria Belarus |
| North America | Cuba Mexico |